Reports & Analytics
Complaint, ward, engagement, usage and department performance reports.
Citizen Engagement Trend
Active citizens (DAU)
Complaints by Category
Water Supply3,420
Roads & Potholes2,980
Garbage / SWM2,510
Street Lights1,840
Drainage1,210
Downloadable Reports
Complaint Resolution Report
SLA compliance, resolution time & escalations · 14,206 records
Ward Performance Report
Ward-wise complaints, resolution & engagement · 31 wards
Citizen Engagement Report
DAU/MAU, retention, feature usage & language split
Department Performance Report
Resolution rate & load per department · 24 departments